Frequently Asked Questions (FAQ)

Please Contact Us with the new password you would like to have and we will reset it for you.

Yes, though the site is free to use for everyone, donations are appreciated. If you'd like to support the project, you can make a donation here
Currently PayPal is what we use to process donations, but this may change in the future.

Yes there is a download limit for every user. You get 25 downloads per day (downloading lower is recommended). Going over this amount will cause your account to be temporarily blocked. If no malicious activity has been detected and you wish to get your account back, you will have to either Contact Us or reach out to us on the discord server to get your account fixed.
If you are using a download manager, Please limit the number of connections to 1 in your manager's settings in order to avoid unexpected blocks.
Here is how to do it on Internet download manager (IDM)

• Open Internet Download Manager (IDM).
• Press Alt to activate the menu bar, then press D to open the Downloads menu, use arrow keys to select Options, and press Enter.
• In the Options dialog, press CtrlTab to navigate to the Connection tab.
• Locate the dropdown labeled Default max. connection number. With arrow keys, choose 1 to reduce simultaneous connections.
• alternatively, there is a box below that where you can add an exception for audiovault.net for max 1 connection (Exceptions>New)
• Press Tab to reach the OK button, and press Enter to save.

We are always looking for tracks that are not widely available, for example TV broadcasts, to add to the collection. You can submit tracks by uploading them to a filehost of your choice. and getting in contact with us.

Absolutely, we’d be glad to have you on board! If you’d like to volunteer—whether it’s writing descriptions for shows or voicing scripts that have already been written—just get in touch. You can either email us or connect with us on our Discord server. Let us know how you'd like to contribute, and we’ll guide you from there.

AudioVault Originals (AVOs) are exclusive tracks created by volunteers for the audiovault. These are personal or community-driven projects developed out of interest and shared for the benefit of everyone.

Absolutely. Anyone with enough vision to describe what’s happening on screen can create one. The only requirement is that it should sound clear and professional. You can also visit our Discord server for guidance or help from others.

Yes. You can either email us or post your request on our Discord server. If possible, include helpful details like the platform it's on, the year of release, and whether you know if it has audio description.

Yes, we do. We aim to include a variety of languages such as Spanish, French, German, Hindi, Turkish, and more. To find titles in a specific language, go to the "Movies" or "Shows" section and search by language name—like “Spanish”—to see all available content in that language.

Unfortunately a lot of TV shows don’t have audio description for every single season. As much as we would like to provide such files, we are not able to due to them not being available. Content providers seem to skip certain seasons if not current or just don’t describe their back catalog, and or lack of volunteers willing to take them on. If you believe your favorite show definitely got the back catalog described, feel free to let us know on our discord server.

Generally this is the same as missing seasons within a show. Certain movie franchises like Friday the 13th won’t have all the movies described. As much as we would like to provide such files, we cannot do to them not being described by the streamer/company. We always do try to have a complete set of films or TV show seasons. If you have any information on where some of these films can be found with AD, please let us know on our discord server.

[TTS] stands for Text-To-Speech. It indicates that the descriptive narration in the audio track is generated using a synthesized voice.

This tag indicates that the movie or show already had audio description, but a new track has been created for it—with the same accent but different style. For example, you might see [UK] and [UK New Description] to distinguish between two different versions.

iOS can sometimes have troubles unzipping a downloaded show from the website. To fix this issue, you’ll need to change your download settings, and use a different app than the default files app. For this example we will be using the latest iOS settings. For further help please get on the discord server and ask for help.

1. On your iOS Device go to settings, apps settings, Safari and then go down to downloads.
2. Clicking on downloads a new section will appear. Under the section (Store Downloaded Files on). You want to change the setting from iCloud to iPhone. If you have an iPad change it to iPad. The default is usually set to iCloud and this is what causes the issue.
3. Instead of the files app, try using either of the following apps iZip
   and or Media Converter

Note: These apps are suggestions only; we do not officially endorse them.